Early access for dental practices

A warm welcome starts here.

SmileStream turns the TV in every operatory into a calm, personal screen. It greets each patient by name, plays your practice’s own channel between visits and patient-education films on demand — all sent from a phone.

For Samsung smart TVs · No patient records involved

How it works

Three steps to a personal welcome

01Install SmileStream on the TV
How SmileStream comes to life in a practiceThe SmileStream app is installed on a Samsung TV, the TV shows a pairing code, a phone scans it and chooses the room, every operatory is paired the same way, and a welcome sent from the phone appears on the TV with the patient's name.Op 1WaitingOnlinePair thisscreenPairing code7KQ2M9Lang Family DentalGood afternoon.Ch 1Welcome to Lang Family DentalOp 2WaitingOnlinePair thisscreenPairing codeR4T8WXLang Family DentalGood afternoon.Ch 1Welcome to Lang Family DentalHygiene 1WaitingOnlinePair thisscreenPairing codeH2N5PLLang Family DentalGood afternoon.Ch 1Welcome to Lang Family DentalConsultWaitingOnline1/4 TVs onlineAppsSmileStreamInstalling…SmileStreamby DentalHTA warm welcomestarts here.Connect this screen to your practice:scan the code with your phone.Pairing code4AX58Bsmilestream.tv/pairPaired to Op 1Lang Family DentalLang Family DentalGood afternoon.Gentle, modern dentistry —make yourself at home.Good afternoon,SarahDr. Lang will be with you shortly.Ch 1Welcome to Lang Family DentalOur practiceCh 00Your cleaning, step by stepPrepared for Sarah2:40 PM · Tuesday, October 13POWERED BY DentalHTTV code foundPoint at the TV’s codePAIR A TVChoose the room4AX58BOp 1Op 2Hygiene 1ConsultPair TVPaired ✓SEND TO TVOp 1OnlinePatient nameFilmYour cleaning,step by stepOn the TVGood afternoon,Send to Op 1Sent to Op 1 ✓
  1. 1

    Pair each TV in a minute

    Open SmileStream on the operatory’s Samsung TV and scan the code it shows with your phone. Choose the room — that TV is ready.

  2. 2

    Send a welcome from any phone

    Pick the room, type the patient’s first name and choose a film or playlist. A live preview shows exactly what they’ll see.

  3. 3

    The TV does the rest

    It greets the patient by name, plays their film and says goodbye when the visit ends — then returns to your clinic channel.

What it does

Everything your operatory screen should be

Designed for the chair: calm motion, legible from across the room, and nothing a patient has to figure out.

Welcomed by name

A warm, personal greeting the moment your patient sits down — first name, initials or a code, as you prefer.

Your own clinic channel

Between visits every TV plays your practice’s loop: your team, your story, your services. Add numbered channels for treatments.

Patient education on demand

Calm, clear films organized by treatment. Staff open the library with the remote and play the right one in seconds.

Every room at a glance

A live board shows each operatory: whether its TV is online, who’s in the chair and what’s playing. End a visit with one tap.

Your look on every screen

Your logo, color, tagline and greeting on every TV — previewed live before you save.

Nothing new to learn

Staff use the TV’s own remote; everything else happens from a phone or the front-desk computer.

The portal

Run every room from one calm place

Your team sees each operatory live and sends a welcome in seconds — from the front-desk computer or a phone in their pocket.

The SmileStream Rooms board: each operatory’s TV, who’s in the chair and what’s playing
Sending a welcome from a phone: the patient’s name, a film and a live preview of the TV

Privacy by design

Personal, without personal data

Only what you choose

Each practice decides how much of a name the TV shows: first name, initials or a code — full names only with the patient’s consent.

Gone within a day

Names are shortened before they’re stored and erased automatically after 24 hours.

No patient records

SmileStream doesn’t connect to your practice-management software and never sees charts, appointments or insurance details.

How we handle data

Questions

Good to know

Which TVs does SmileStream work with?

Samsung smart TVs from 2018 onward. During early access we install the SmileStream app on your TVs with you and check each model first.

Do patients have to do anything?

No. Staff send the welcome and hold the remote; patients simply sit back and watch.

What do we need to get started?

A Samsung smart TV in each operatory, Wi-Fi or Ethernet for each TV, and a phone or computer for your team.

How private is it?

The TV shows only as much of a name as you choose, names are erased automatically after 24 hours, and SmileStream never connects to your patient records.

What does early access include?

Help installing the app on your TVs, the full SmileStream portal and TV app, and a direct line to the team building it. We’ll walk through the details on a short call.